Effective Date: October 2025
Company: VPM Industria d.o.o.
Registered Address:Vladimira Varićaka 8, Zagreb, Croatia
Website: www.vpmindustria.eu
Contact Email: info@vpmindustria.eu

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1. Commitment to Your Privacy

At VPM Industria, we value trust, discretion, and integrity — the same principles that guide our partnerships.
We are fully committed to protecting your personal data and handling it transparently, responsibly, and in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and all applicable Croatian laws.

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us online or offline.
 

2. What Information We Collect

We collect only the information necessary to provide our services and maintain professional communication. This may include:

• Identification and Contact Details
  Your name, email address, company name, and phone number — provided through contact forms or direct communication.

• Business and Communication Data
  Messages, documents, and related correspondence relevant to inquiries, proposals, or ongoing partnerships.

• Technical Information
  Browser type, device details, IP address, and website interaction data (collected via cookies and analytics tools).
   

3. Purpose of Data Collection

Your information is processed solely to:

• Respond to business inquiries or collaboration requests.

• Establish and manage professional relationships.

• Send relevant updates or information about our services (only with your consent).

• Ensure the security and functionality of our website.

• Comply with legal obligations under Croatian and EU regulations.

We do not use your data for advertising, resale, or unrelated marketing purposes.
 

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you submit information voluntarily via our contact form or email.

• Contractual Necessity: When communication or data exchange is required for a business relationship.

• Legitimate Interest: To maintain contact with existing partners or enhance our operational efficiency.

• Legal Obligation: When required by law or public authorities.
   

5. Data Sharing and Confidentiality

VPM Industria does not sell, lease, or distribute your personal data to third parties.
Data may only be shared with trusted service providers (such as web hosting or IT support) who operate under strict confidentiality agreements and GDPR compliance.

All partners who handle your data on our behalf are required to maintain the same level of protection and discretion that defines our company values.
 

6. Data Storage and Security

Your personal data is stored securely within the European Union using encrypted and access-controlled systems.
We apply technical and organizational safeguards to prevent unauthorized access, disclosure, or misuse of data.

In the unlikely event of a data breach, we will notify the relevant authorities and affected individuals in compliance with GDPR.
 

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated above, or as required by law.
Once no longer needed, all data is permanently deleted or anonymized in a secure manner.
 

8. Your Rights

Under GDPR, you have the right to:

• Request access to your personal data.

• Request correction or deletion of incorrect or unnecessary data.

• Withdraw consent at any time (where applicable).

• Restrict or object to data processing.

• Request data portability.

• File a complaint with the Croatian Data Protection Agency (AZOP).

To exercise any of these rights, please contact us at info@vpmindustria.eu.

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9. Cookies and Analytics

Our website uses cookies to enhance usability, analyze traffic, and ensure smooth performance.
You can control or disable cookies through your browser settings.

For more details on how cookies work and how we use them, please refer to our Cookie Policy.
 

10. Links to External Websites

Our website may contain links to third-party sites for informational purposes.
Please note that we are not responsible for their content or privacy practices. We encourage you to review the policies of any external websites you visit.
 

11. Policy Updates

We may occasionally update this Privacy Policy to reflect operational, legal, or regulatory changes.
All updates will be published on this page with a revised “Effective Date.”
 

12. Contact Information

For any privacy-related inquiries, requests, or clarifications, please contact us at:

VPM Industria d.o.o.
Zagreb, Croatia
📧 info@vpmindustria.eu
🌐 www.vpmindustria.eu

VPM Industria d.o.o. 
Precision. Partnership. Progress.

Your privacy is not just protected — it’s respected.